Riverside Gallery Members Club
How it Works
Become an RG Member by contacting us direct or simply by bringing some work in to store - any customer from 8 March 2025 onwards automatically has the chance to become a Member.
All Members receive a Unique Referral Code (URC).
Members can send this URC only via text message to an unlimited number of friends.
Any of these friends who becomes a NEW CUSTOMER at Riverside Gallery and shows us the text message containing the URC at the time of their first purchase receives a 10% discount on this transaction. This friend then automatically has the chance to become a Member and receives their own URC to be distributed to their friends.
The Member who referred this Friend earns a 5% discount reward at the time of the Friend’s purchase.
Members can stack these rewards to earn discounts on future transactions, up to a maximum of 50% or $500 whichever is lowest.
Terms and Conditions
The Referred Customer (Friend) must forward the referral text to Riverside Gallery in-store to verify and activate their discount.
The Referred Customer (Friend) must be a NEW CUSTOMER to be eligible for the discount. This part of the promotion cannot be used by an existing customer who is already in our database.
Stackable discounts for Members only apply to the Friend’s first purchase. Members do not earn 5% on any future purchases the Friend makes.
If a Friend has multiple referral codes, only the first code they present at checkout will be honored and all other referral codes will be discarded.
Referral rewards cannot be split or changed after the transaction is complete.
Members can choose how much of their discount balance they want to apply (e.g., if you have 20%, you can use 5% now and save the remaining 15% for later).
If the Member has multiple jobs/orders in one visit, the discount only applies to the most expensive job — not across all jobs in the visit.
Important Notes & Limitations
Discounts expire after 24 months from the date they are earned.
The 10% discount for Friends is only valid on their first purchase and cannot be used more than once per person
Referral discounts cannot be exchanged for cash and are only applicable to in-store transactions.
Referral discounts cannot be combined with other promotions, sales, or discounts unless otherwise stated.
If a Friend forgets to use their referral discount at the time of purchase, it can be applied retroactively - but only if it can be proved that the text message with the URC was sent prior to the purchase date.
Abuse & Fair Use Policy
Referral codes must be shared personally and cannot be posted publicly (e.g., discount websites, social media, forums).
Referred Customers must show the original referral text message they received when making their first purchase. Screenshots or forwarded messages from unknown sources will not be accepted.
If any fraudulent or suspicious activity is detected (e.g., self-referrals, code farming, or fake purchases), Riverside Gallery reserves the right to void any discounts earned and remove participants from the program.
This program is intended for personal referrals only—not for mass distribution or promotional use by influencers, businesses, or deal-sharing groups.
Questions?
If you have any questions about your referral rewards or balance, simply call / SMS us on 0450 472 042 or come into store.